Privacy Policy
1. About This Policy
Elantra Sdn Bhd (Company No. 0438813T / 199701023316), trading as Elantra ("we", "us", "our"), is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains what information we collect when you visit our website, how we use it, and your rights regarding that information.
2. Information We Collect
This website is a product information showcase. We do not operate a user account system or process online payments. We may collect the following limited information:
- Contact enquiries: If you contact us via WhatsApp (by clicking a link on this site), any information you share in that conversation is governed by WhatsApp's own privacy policy.
- Technical data: Standard server logs may record your IP address, browser type, referring URL, and pages visited. This data is used solely for operating and maintaining the website.
- Google Maps: Our website embeds Google Maps. Google may collect data when you interact with the map; please refer to Google's Privacy Policy for details.
3. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve this website
- Respond to your enquiries
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Third-Party Services
This website uses the following third-party services that may process data independently:
- Google Maps — location embed. Subject to Google's Privacy Policy.
- WhatsApp — customer communication via external link. Subject to WhatsApp's Privacy Policy.
- Instagram / Facebook — social media links. Subject to Meta's Privacy Policy.
- Cloudflare Pages — website hosting. Subject to Cloudflare's Privacy Policy.
We are not responsible for the privacy practices of these third-party services.
5. Cookies
This website does not set its own cookies. Third-party services embedded on this website (such as Google Maps) may set cookies in accordance with their own policies.
6. Data Retention
Server log data is retained for a limited period for security and diagnostic purposes, after which it is deleted. We do not retain personal data beyond what is necessary for the purposes described in this policy.
7. Your Rights Under PDPA 2010
Under Malaysia's Personal Data Protection Act 2010, you have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete personal data
- Withdrawal of consent — withdraw consent for us to process your personal data, where processing is based on consent
- Limit processing — request that we limit how we use your personal data in certain circumstances
To exercise any of these rights, please contact us using the details in Section 9 below.
8. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Elantra Sdn BhdLot 2214, Taman Semurni, Batu 1½, Jalan Paip,
Jalan Tengah, 47500 Sungai Buloh, Selangor, Malaysia
WhatsApp: +60 18-219 4836
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.